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PG Designs |
TERMS & CONDITIONS |
Definitions: The Client : The company or individual requesting the services of PG Designs. PG Designs : Primary designer/employees or affiliates. General PG Designs will carry out work only where an agreement is provided either by email, telephone, mail or. PG Designs will carry out work only for clients who are 18 years of age or above. An 'order' is deemed to be a written or verbal contract or agreement between PG Designs and the client, this includes telephone and email agreements. Website Design Whilst every endeavour will be made to ensure that the website and any scripts or programs are free of errors, PG Designs cannot accept responsibility for any losses incurred due to malfunction of the website or any part of it. The website, domain, graphics and any programming code remain the property of PG Designs until all outstanding accounts are paid in full. Any scripts, cgi applications, php scripts, or software (unless specifically agreed) written by PG Designs remain the copyright of PG Designs and may only be commercially reproduced or resold with the written permission of PG Designs. PG Designs cannot take responsibility for any copyright infringements caused by materials submitted by the client or any other copyright infringements of any kind in any website. We reserve the right to refuse any material of a copyrighted nature unless adequate proof is given of permission to use such material. If we pay for images to be added to your website we will invoice for the full cost of these images (or other paid for additions), unless these have been agreed in advance in writing or itemised as part of an invoice. Any additions to the brief will be carried out at the discretion of PG Designs and where no charge is made by PG Designs for such additions, PG Designs accept no responsibility to ensure such additions are error free and reserve the right to charge an appropriate amount for any correction to these or further additions. The client agrees to make available as soon as is reasonably possible to PG Designs all materials required to complete the site to the agreed standard and within the agreed deadline. PG Designs will not be liable for costs incurred, compensation or loss of earnings due to the failure to meet agreed deadlines. PG Designs will not be liable or become involved in any disputes between the site owner and their clients and cannot be held responsible for any wrong doing on the part of a site owner. eg. Any disputes re content/images that have been provided to us for inclusion on the site. PG Designs will not be liable for any costs incurred, compensation or loss of earnings due to the work carried out on behalf of the client or any of the clients appointed agents. PG Designs will not be liable for any costs incurred, compensation or loss of earnings due to the unavailability of the site, its servers, software or any material provided by itself or its agents. A Deposit is of 25% of the project price is normally required for all website design projects with payment in full in 30 days from the date of the invoice. We reserve the right to ask for a different level of deposit or for full payment in advance. Cancellations/Refund Policy If the client decides they no longer want the site, but they have commissioned the work and/or paid a deposit they are still obliged to pay for the work that has been done. Deposits are non-refundable. Compatibility PG Designs will endeavour to ensure that any developed/designed site or application will function correctly on the server it is initially installed in and that it will function correctly when viewed with the web browsing software Microsoft Internet Explorer Version 8 and to an acceptable level with other browsers. PG Designs can offer no guarantees of correct function with all browser software. Website Hosting Whilst PG Designs recommends hosting companies to host websites, and will make appropriate arrangements for website hosting; however no guarantees can be made as to the availability or interruption of this service. PG Designs cannot accept liability for losses caused by the unavailability, malfunction or interruption of this service, or for loss of turnover, sales, revenue, profits or indirect, consequential or special loss. PG Designs reserve the right to refuse to handle in any way, material which may be deemed offensive, illegal or in any way controversial, and also to terminate the free hosting service should the necessity arise. Payment of Accounts It is the PG Designs policy that any outstanding accounts for work carried out by PG Designs or its affiliates are required to be paid in full, no later than 30 days from the date of the invoice, unless by prior arrangement with PG Designs. For websites that are to be hosted on a clients server full payment must be received before the website can be uploaded. Once a deposit is paid and work completed you are obliged to pay the balance of payment in full. We will contact clients via email and telephone to remind them of such payments if they are not received when due. If accounts are not settled or PG Designs have not been contacted regarding the delay, access to the related website may be denied and web pages removed, we may then pass such cases to the Small Claims Court to pursue payment, non payment can result in county court judgements (ccj's) being added to the clients credit rating. Following consistent non payment of an invoice we, or our Solicitors will contact the client in question, with a view to taking the matter further and if need be to seek payment through legal procedures, and if necessary court summons. Privacy Policy PG Designs respects the privacy of all its clients and will not divulge any information to any third party without the express permission of our Client. If you elect to pay any invoice by card we will not keep any card or financial information after the transaction has been completed. Any information received will be securely erased or shredded. |